Privacy Policy
Pop Sensation values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
A copy of the Australian Privacy Principles is available at The Office of the Australian Information Commissioner.
1. Collection of Personal Information
We collect personal information to provide you with the best possible service when using our online shop. This may include:
Full name
Email address
Contact number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Order history and preferences
Information provided through customer support inquiries
How We Collect Your Information
We collect personal information through:
Online orders and account registrations
Customer inquiries via email, phone, or social media
Newsletter subscriptions
Website cookies and analytics tools
2. Use of Personal Information
We collect and use your information for the following purposes:
✅ Processing and delivering your orders
✅ Providing customer support and responding to inquiries
✅ Sending promotional offers, updates, and marketing communications (you can opt out at any time)
✅ Improving our website, products, and services
✅ Complying with legal and regulatory requirements
3. Disclosure of Personal Information
We respect your privacy and only share your personal information under the following circumstances:
Third-Party Service Providers – We may share necessary details with payment processors, delivery services, and marketing platforms. These providers must adhere to strict confidentiality obligations.
Legal Requirements – If required by law or government authorities, we may disclose your information.
With Your Consent – In all other cases, we will seek your approval before sharing any personal information.
4. Data Security
We take reasonable steps to ensure your personal information is secure and protected against unauthorized access, loss, or misuse. Our security measures include:
🔒 Secure payment processing
🔒 Data encryption and firewalls
🔒 Restricted access to personal data
Personal information is retained only as long as necessary for business or legal purposes. When no longer needed, we securely destroy or de-identify the information.
5. Access & Updates to Your Information
You have the right to access, update, or correct your personal information. If you need to make any changes, please contact us. We may require proof of identity for security purposes.
6. Cookies & Website Tracking
Our website uses cookies and tracking tools to enhance your shopping experience. These help us:
Understand customer preferences
Improve website functionality
Personalize content and promotions
You can adjust your cookie settings through your browser at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.